FAQ

FAQ2020-11-17T18:54:51+00:00
Will my terminal be programmed?2019-10-04T19:53:08+00:00

Yes, equipment shipped by Wholesale Merchant Services is programmed and tested prior to shipping.

When do credit cards get refunded?2019-10-04T19:55:52+00:00

Can be as little as a few hours and no longer than 2 business days.

What is the time frame to start accepting credit cards?2019-10-04T19:54:58+00:00

As quickly as 24 hours and no longer than 4 business days depending on the business.

If I have bad credit or no credit, can I be approved for a merchant account?2019-10-04T19:55:29+00:00

Our approval rate for merchant applications is 98% regardless of credit or business type (excluding prohibited merchant types).

How are EMV cards different from magnetic swipe cards?2019-10-04T19:53:51+00:00

EMV cards have secure, embedded, built-in microprocessors, which generate a unique, one-time-only transaction number for each individual sale. Magnetic stripe cards, on the other hand, use data that remains the same for every transaction.

Do I have to contact AMEX?2019-10-04T19:54:32+00:00

No. Wholesale Merchant Service can do that for you, quickly and easily, during the Merchant Account Application process. We include the ability to accept all of the major cards types with your new account! All your Amex activity will appear on our simple and easy to read monthly statement which can be pulled up and reviewed on line 24 hours a day, 7 days a week!

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